Privacy Policy

Last updated: June 9, 2026

1. Introduction

Supa Legacy IPTV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website supalegacyiptv.shop and use our IPTV streaming service. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you register on the Service, subscribe to a plan, or contact our support team. This includes:

  • Full name and email address
  • Billing address and payment information (processed securely through third-party payment gateways)
  • WhatsApp or other messaging contact details
  • Device identifiers and IP addresses
  • Account credentials (username and encrypted password)

2.2 Automatically Collected Information

When you access our Service, we may automatically collect certain information about your device and usage, including:

  • IP address and approximate geographic location
  • Browser type, version, and language preferences
  • Operating system and device type
  • Pages visited, time spent on pages, and click patterns
  • Streaming quality preferences and bandwidth metrics
  • Referring URLs and exit pages

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our IPTV streaming service, including provisioning accounts and activating subscriptions.
  • Communication: To send you order confirmations, subscription renewal reminders, technical updates, and respond to your inquiries via WhatsApp, email, or live chat.
  • Personalization: To tailor content recommendations and improve your viewing experience based on your viewing preferences.
  • Security: To detect, prevent, and address fraud, unauthorized access, and other illegal activities. We reserve the right to suspend accounts engaged in content redistribution or credential sharing.
  • Analytics: To analyze usage trends, measure audience engagement, and improve server performance and content delivery.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We share data with trusted third-party service providers who assist in operating our platform (e.g., payment processors, CDN providers, hosting services). All providers are contractually bound to protect your data.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or to protect the rights, property, or safety of our users or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • AES-256 encryption for all streaming data in transit
  • TLS/SSL encryption for all website communications
  • PCI DSS-compliant payment processing through third-party gateways
  • Regular security audits and vulnerability assessments
  • Two-factor authentication for account access (optional)

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but continuously invest in the latest protection technologies.

6. Cookies & Tracking Technologies

Our Service uses cookies, web beacons, and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the Service to function properly, while analytics cookies help us understand how you interact with our platform.

7. Your Rights (GDPR & Data Protection)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data ("right to be forgotten")
  • Restriction: Request limitation of processing of your data
  • Data Portability: Request transfer of your data in a machine-readable format
  • Objection: Object to certain types of processing, including direct marketing
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Active subscription data is retained for the duration of the subscription plus 12 months. Upon account deletion, all associated data will be permanently removed within 30 business days, unless retention is required by law.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately at [email protected], and we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your data during international transfers in compliance with GDPR and applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • WhatsApp: +44 20 7946 0123
  • Address: Luxury Row, Suite 500, London, United Kingdom, W1K 7AA